Zapkaro Technologies LLP is committed to ensuring customer satisfaction. If you are dissatisfied with a product or service purchased from us, you may be eligible for a refund or partial refund, subject to the conditions outlined below. All refund requests must be submitted within 7 (seven) days of the original purchase date.

1. Refunds for Hard Goods

To qualify for a refund for physical products ("Hard Goods"), the following conditions must be met:

1. Request Submission:
   
   • Refunds must be requested in writing via email at support@zapkaro.com.
   • The request must be made within 7 (seven) days of the original purchase date.
2. Return of Goods:
   
   • Hard goods must be returned to Zapkaro Technologies LLP. following the instructions provided upon contacting support@zapkaro.com.
   • Returned items must be:
     
     • Unused,
     • In their original packaging, and
     • In a like-new or resellable condition, as determined at Zapkaro's sole discretion.
3. Inspection and Approval:
   
   • All returned items will be inspected to ensure they meet the above conditions.
   • Refund approval is subject to this inspection.

2. Refunds for Digital/Subscription-Based Goods

Refunds for digital goods or subscription services are subject to the following conditions:

1. Request Submission:
   
   • Refunds must be requested in writing via email at support@zapkaro.com.
   • The request must be made within 7 (seven) days of the original purchase date.
2. Subscription Cancellation:
   
   • If the subscription is canceled within 7 (seven) days of purchase, a refund may be approved upon request.
   • If the subscription is canceled after 7 (seven) days, refunds may or may not be approved at Zapkaro's discretion. In such cases, the subscription will remain active until the end of the current billing period.
3. Refund Processing:
   
   • Refunds will be processed within 7-14 business days.
   • Refunds will be made using the original payment method unless alternative arrangements are agreed upon.
   • In certain cases, a deduction may apply for payment gateway fees.

3. General Provisions

1. Customer Support:
   
   • If you have questions or concerns about our refund policy, or wish to provide feedback, please contact us at support@zapkaro.com.
2. Commitment to Resolution:
   
   • While we adhere strictly to the refund policy outlined above, we are committed to resolving customer dissatisfaction to the best of our ability.

Contact Information

For all refund-related queries and submissions, please contact us:

Email: support@zapkaro.com

Mailing Address: 8-2-682/A BESIDE OHRIS RESTAURANT, R D 12 B HILLS, Banjara Hills, BANJARA HILLS, Khairatabad, Hyderabad- 500034, Telangana, India

Note: All refund requests made beyond 7 (seven) days from the original purchase date will not be eligible for consideration. Refund eligibility and processing are subject to the terms outlined above and the sole discretion of Zapkaro Technologies LLP